Privacy Policy

At Eldy SA, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website www.eldy.ch and our services.

1. Who We Are

Eldy SA is a company based in Switzerland that provides non-medical companionship and support services for elderly individuals. Our services are designed to promote well-being and quality of life at home, without offering any form of medical care.

2. Information We Collect

When you visit our website, we may collect the following types of data:

Basic usage data (e.g. pages visited, browser type, time spent)
Cookies and tracking data (see section 5)
Form submissions

When you contact us via a form, we may collect:

Name
Email address
Phone number
Message content

We do not collect or store sensitive personal information such as medical or health-related data via our website.

3. How We Use Your Data

We use your data to:

Respond to inquiries and provide service information
Improve our website and services
Run advertising and remarketing campaigns (Google Ads)
Analyze visitor behavior (Google Analytics)

4. Remarketing & Advertising

Our website uses:

Google Ads (including remarketing features)
Google Analytics for visitor tracking

These tools help us deliver relevant ads to users who have previously visited our site. These services use cookies to identify prior visits.

You can opt out of Google's personalized advertising using this link: https://adssettings.google.com

5. Cookies

Cookies are small text files stored in your browser. We use cookies to:

Understand how users navigate our site
Improve user experience
Deliver relevant advertising

You can control or disable cookies in your browser settings.

6. Your Rights

As a user, you have the right to:

Request access to the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for data processing (where applicable)

To exercise your rights, please contact us using the email address below.

7. Third-Party Services

We may share limited anonymous data with trusted services such as:

Google (Analytics, Ads)
Web hosting providers
CRM and email platforms

We ensure these services comply with data protection regulations.

8. Data Storage & Security

We take appropriate technical and organizational measures to secure your personal data against unauthorized access or disclosure.

9. Contact Us

For any questions about this policy or to exercise your data rights, please contact:

Eldy SA
Route de Lausanne 16, 1110 Morges, Switzerland
hello@eldy.ch
+41 762 66 10 37