Terms & Conditions

1. Company Information

Eldy SA
Route de Lausanne 35A, 1110 Morges, Switzerland
hello@eldy.ch
+41 762 66 10 37

2. Services Provided

Eldy SA offers non-medical live-in and visiting companionship services for elderly individuals in Switzerland.

We do not provide:

Medical treatments
Nursing care
Medication administration

For medical needs, clients must contact authorized healthcare providers in their canton.

3. Use of Website

By using our website, you agree:

Not to engage in unlawful activities
Not to copy or redistribute website content without permission
To provide accurate information when using contact forms

4. Bookings & Contracts

Service agreements are formalized in writing between Eldy SA and the client (or their legal representative). Bookings are subject to companion availability. Pricing and payment terms are detailed in the service agreement.

5. Client Responsibilities

Clients (or their representatives) must:

Provide accurate details regarding needs and expectations
Ensure a safe and respectful environment for companions
Notify Eldy SA promptly of any changes to service requirements

6. Limitation of Liability

Eldy SA is not responsible for:

Medical emergencies or outcomes
Losses or damages resulting from events beyond our control
Third-party service failures

7. Privacy & Data Protection

Your personal data is handled according to our Privacy Policy.

8. Caregiver Profiles & Visibility

By applying to join Eldy as a caregiver, you agree that your professional profile (first name, experience, languages, region, and photo if provided) may be displayed on our website and promotional materials to increase your visibility to families. You may request updates or removal of your public profile at any time by contacting hello@eldy.ch.